For one of our ongoing Project, we need a remote consultant on a Part time or full time basis who will will help improve and troubleshoot Zuora billing workflows ("billing platform") and related applications. The ideal candidate will possess strong expertise in Liquid JS/JavaScript-based workflows within billing systems and have experience integrating these systems with Salesforce. This role involves addressing specific incidents such as unapplied payments, bill run scheduling, and rebate applications, encompassing both development and support tasks.

REQUIREMENTS THE IDEAL CANDIDATE MUST HAVE TO BE CONSIDERED:

• Proven expertise in Zuora or other Liquid JS/JavaScript-based billing systems; extensive experience in developing, maintaining, and optimizing Zuora workflows, billing systems, and Salesforce integrations.
• Experience in workflow optimization and system validation; skilled in updating and refining workflows, validating system parameters, and resolving discrepancies.
• Strong troubleshooting abilities; demonstrated ability to diagnose and resolve complex workflow issues including data synchronization and application errors.

• Technical expertise in billing system configuration, workflow logic, data synchronization, and error handling.
• Experience with LiquidJS/JavaScript or similar template engines for creating and modifying templates and workflows.
• Proficiency in managing integrations between Zuora, Salesforce, and other systems, ensuring accurate data synchronization and workflow execution.
• Deep understanding of SQL and experience with stored procedures for complex queries and data manipulation.
• Extensive experience with JavaScript, particularly in the context of template engines and front-end scripting, to support custom billing logic and user interfaces..

• Update and enhance workflows to ensure accurate processing of all payments and credits.
• Implement and test workflow improvements and synchronization fixes between the billing platform and Salesforce.
• Develop and integrate error handling, reporting mechanisms, and user communication strategies.
• Modify bill run execution and rebate application workflows to adhere to requirements, ensuring accurate bill run number assignments and execution timings.
• Implement validation checks and adjust SFTP upload workflows.
• Update user interfaces and adjust invoices to display and confirm pre-scheduled parameters and ensure correct bill run execution.
• Develop and execute tests to verify correct rebate application and update documentation accordingly.