We are looking for someone for our long-term multiyear project who has 4 - 5+ years’ experience as Salesforce Tech Analyst.
Skills:
Experience in working with offshore – onsite model
Experience in Agile Methodology and tools like Jira
Ideal candidate will be experienced with both Salesforce Classic and Lightning Platform implementations
Hands on configuration of Salesforce Standard Features
Good understanding of Salesforce Service Cloud
Experience in Migration from Classic to Lightning and the underlying bottlenecks
Develop test plans and conducts tests to software to ensure business requirements are met. Maintain systems to ensure reliability and performance.
Works with the business development team in translating general design requirements into system specifications in terms of migration from Classic to Lightning experience.
Gather system requirements through business process reviews, individual reviews, document analysis, collection of specific business scenarios.
Understand business goals and processes, requirements gathering, implementation, testing, migration , rollout , training and ongoing administration
Authoring reports and customer communications
Strong communication skills, verbally and written
Be able to work in a fast - paced, complex, collaborative, team environment
Salesforce certifications preferably on Administration and Service Cloud